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Business Manager - (Virtual - US East)

  • Remote, North Carolina, United States

Job description

Business Manager – (Virtual - US East)

Who are we?

We are Zensai, the leading AI-powered learning, performance, and engagement platform integrated with Microsoft 365 and Teams. Our mission is to reimagine, redefine, and optimize the end-to-end experience between various stakeholders within and throughout the organization in order to be a category leader in "Human Success". With our ground-breaking platform, we offer a game-changing technology solutions to ensure organizations develop engaging and integrated experiences to grow humans at all levels of the organization.

As a company, we are a talented group of teammates with a big mission: to transform the way we learn, engage, and perform to optimize human success whether at the individual or organizational level.

What’s it like to work with Zensai?

We are a global organization where people are driven by passion and curiosity. Our team has also commented that working with us is satisfying, dynamic, collaborative, innovative, and always supported by continuous learning.

We have a very strong intercultural foundation for our global team, which requires thoughtful collaboration and intentional teamwork. We’re dedicated to creating and upholding an inclusive workplace where all employees feel valued and supported. Our team members are passionate about their work and are driven to achieve goals, both personally and professionally. And though we believe in working hard, we also believe in having fun and enjoying ourselves while we empower human success across the world.

Intrigued to learn more? Check out more About us.

Tell me about the role

In this role as a Business Manager at Zensai, your main goal is to grow revenue within the East territory. You will also accelerate your career in the world of SaaS sales in the HR and learning space. Through collaboration with our expert teams, you will work to solve customers' challenges and navigate a complex sales process to grow Zensai potential throughout your territory. The position is virtual and the expectation is that you live in the United States to best support the East territory. Work is fast-paced and highly collaborative often across our cross-functional, global teams.


  • Grow Zensai business within the assigned territory (West) by selling to various organizations.
  • Prospecting and creating your own sales pipeline and sales success using internal data and contributing to local marketing resources and activities including campaigns, webinars, and virtual or physical events.
  • Maximize revenue growth and initiate a trusted relationship with our customers to maximize adoption, minimize churn, and ensure overall satisfaction.
  • Deliver sales pitches and demos leveraging provided sales tools, demo environments, and other assets.
  • Core activities include:
    • Reply to inbound requests using phone, email, and video meetings.
    • Explore and understand customer's challenges and goals through focused conversations.
    • Ask questions to dig deeper and determine how we can deliver the most value to the customer.
    • Clearly and confidently present LMS365 to potential customers and share how the platform can solve their challenges.
    • Guide the customer through the setup and decision-making process, ensuring all stakeholders are involved at the appropriate stage.
    • Close the deal by tying the project to the customer's goals and business case.
    • Work hand in hand with SDRs and marketing teammates to drive demand and opportunities within the territory.

Tell me about the benefits available.

As a team member at Zensai, you can enjoy:

  • A competitive salary and benefits package.
  • The opportunity to work with a talented and passionate team that values innovation, creativity, and collaboration.
  • A flexible, virtual work environment.
  • Professional development opportunities and career growth within the company.
  • Fun company events and social activities to foster a positive work culture.
  • Making a positive impact on our amazing growth trajectory and contributing to the success of our customers.

Where is the job based?

This position is based in the United States. Work is virtual but fast-paced and highly collaborative with our cross-functional, global teams. Coordination with our team in Europe is common.

Job requirements

What skills or experience are we looking for?

Many, but this specific role would be a great fit if you have:

  • Extensive experience of direct SaaS sales with at least 10 years selling into enterprise/corporate accounts at the C-level and ITDMs.
  • Solid experience in working with Microsoft Office 365 environment and workloads like SharePoint Online and Microsoft Teams.
  • Proven track record of closing both large and small deals while meeting or exceeding over 100%+ of your quota.
  • Solid understanding of the Microsoft Modern Workplace Vision and Value Proposition.
  • Solid experience selling Learning Management Solutions and Learning and Development dynamics and ecosystems.
  • Versatile with proven ability to be adaptable in rapidly evolving business/org situations.
  • Solid experience managing sales pipeline and contacts with CRM platforms -- Microsoft Dynamics 365 would be a preference.
  • Analytical skills and proficiency within Microsoft 365 (Excel and PowerPoint), Teams, and SharePoint.
  • Bachelor's degree preferred – areas of study to include Information Technology, Business Informatic, Digital Innovation, Communication or Business Administration.

What type of person succeeds in this role?

We’ve surveyed our current and past Business Managers and some common traits that they share are:

  • Ability to operate and move deals through complex, technical sales process.
  • Capable of managing a large territory with a diverse customer base across geographies.
  • Ability to penetrate net new accounts and strategically drive value-based sales.
  • Ability to leverage existing business relationships and contacts to accelerate sales success.
  • Leverage and collaborate with internal/external resources including channel partners, sales engineers, marketing, customer success, etc.
  • Strong time management skills to manage multiple, competing priorities in a rapidly growing organization.
  • Strong analytical skills, able to distill key insights from incomplete data.
  • Strong, confident executive communication (written and oral).
  • Ability to influence without authority.

Anything else I should know?

Yes. That we don’t expect you to be a “perfect match” based on the role description. What does that mean?

It means that we celebrate the unique knowledge you can offer that might not be mentioned in this job post. We appreciate diversity in all forms, and that includes the backgrounds and past experiences of our team members. So, if you don’t work with every system we mentioned or you aren’t an expert in every skill we listed, we still encourage you to apply. Because a growth mindset and an openness to learn are the most important to us.

Alright. I’m intrigued. What are the next steps?

We’re excited that you’re interested in working with us in the Business Manager position. We’ve tried to make the application process as streamlined and painless as possible. Below, you can have a peek at our hiring process, so you know what to expect.

  1. Click the apply button on this page (simple enough, right?)
  2. Next, you’ll be taken to another form where you’ll upload your resume, provide answers to a few additional questions, and only add a cover letter if you wish (you’re welcome)
  3. After the application is completed and you’ve clicked ‘Send’, you’ll receive a confirmation email, so you know that your application has been received, safely and soundly.
  4. Within approximately 30 days, you will hear from our recruitment team for an update on your application.
  5. If our team thinks the role is a great match for your profile, we will reach out to schedule a first interview. This will normally be a 20-minute chat through Teams to hear more about you and we will also share more about Zensai. It’s like speed-dating but with a bit more information.
  6. After this conversation, we will provide feedback on our conversation and let you know if we’d like to keep progressing with you along the hiring journey and onto a first interview with the Hiring Manager.
  7. In case he also sees your amazing skills and expertise as a great fit, we will invite you to a second interview with a couple of employees from our current team in customer success and sales in the region. Here you will be asked to present a case before the team to showcase your skills.
  8. Within an average of 35 days (we always like to shoot for sooner than later) you’ll know if it’s a “Yes, please!” or a “Maybe later” for joining our team.

*Note: For all positions, references will be required to validate your application.

We look forward to learning more about you and (hopefully) welcoming you onto the team soon!

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